Here at Hero Home Services, we know that questions may arise regarding our handling of your personal data. The sensitivity of your privacy is of high priority to us. This policy will explain our practices pertaining to your information that we collect. When you visit our website at herohomeservices.net, you are agreeing with and accepting the practices explained within this policy.
COLLECTION OF DATA
The data that we may collect, such as IP Address and domain name are examples of the non personal information that we gather. This just reveals to us, the IP Address from which you visited our website. Other examples of such items that may be collected are browser type, operating system and the actual web pages within our site that you visited. All non personal information. If you reach out to us regarding offers, services or any other questions pertaining to our company or Website, we may collect any information that you communicated to us.
We may, through email, contact you in the future to inform you of special offers or new services that can be offered along with any changes to our privacy policies.
REASON FOR COLLECTION OF DATA
Gathering such data allows us to continually improve our lineup of services and products that we offer. It allows us to always create the best customer experience for you and future customers.
Our process in following the secure handling of information that we collect, will be executed with integrity.
If we gather data that is considered to be sensitive, the data is encrypted and transmitted in a secure manner. For example: When gathering credit card information, rest assured that is encrypted and transmitted in a secure way. This can be verified by observing the closed lock icon under your browser or confirming that the “https” is found at the beginning of the web page address.
Know that we are protecting your sensitive data online as well as offline. This information is only accessed by those employees who need it to perform a task like billing or interacting with the customer. The computers/servers in which this information is stored, are kept in a protected and secure environment.
Cookies are utilized on our site. Cookies are stored data on the hard drive of a visitor to help improve your access to our site and allows us to identify repeat visitors. It allows you to login without having to repeatedly enter your password, thus making the experience more user friendly. Cookies allow us to gather visitor’s interests to enhance the experience. Cookies are not linked to sensitive or personal information on our site.
THIRD PARTY SHARING
Any information that we collect will not be submitted to third parties for mass marketing purposes.
Personal information will be disclosed when required by law (including IP Address) or in instances necessary to:
*Cooperate with the investigations of purported unlawful activities and conform to the edicts of the law or comply with legal process served on our company
*Protect and defend the rights or property of our website and related properties
*Identify persons who may be violating the law, the rights of third parties, or otherwise misusing our website or its related properties
Please beware that whenever you choose to disclose personal information online, such as through email, message boards or elsewhere, that information can be submitted and used by others. Whenever you choose to disclose personal information that can be publicly accessed, you may receive unsolicited messages from others in return.
You are solely responsible for protecting any and all of your private or personal information online.
LINKS FOUND ON OUR WEBSITE
VOLUNTARY CONTESTS AND SURVEYS
Upon occasion, we will offer contests/surveys which request information. Participation is totally voluntary, in other words, it is your choice to enter in and submit information. If any changes are made that may or may not affect you in the participation of such contests/surveys, they will be posted for your consideration. Information may be collected to improve the experience of our site.
MATTER OF CONSENT